Return Policy

Returns & Exchanges

We want you to love your purchase! Every vinyl decal is made to order with care and attention to detail. Because of the custom nature of our products, we handle returns and exchanges on a case-by-case basis. Please review the policy below before placing your order.

❖ Custom & Made-to-Order Items

All decals are custom-cut once your order is placed. For this reason, we cannot accept returns or exchanges due to size, color, or design selection errors made by the customer. Please double-check your choices before confirming your order.

❖ Damaged or Defective Items

If your decal arrives damaged or defective, please contact us within 7 days of delivery. Include your order number and a clear photo of the issue so we can assess the problem. 

❖ Incorrect Orders

If we made an error (wrong design, size, or color), we’ll correct it immediately at no additional cost to you. Simply reach out within 7 days of receiving your order so we can make it right.

❖ Installation Issues

We’re unable to offer refunds or replacements for decals that were damaged during installation. However, we’re happy to provide detailed instructions or advice to help ensure a smooth application.

❖ Cancellations

Orders can only be canceled within 6 hours of purchase, as production often begins right away.

❖ Contact Us

If you have a problem with your order, please email us at usavinyls1@gmail.com with your order number and a brief description of the issue. Our goal is to ensure you’re completely satisfied with your decal.